These diverse payment channels accommodate various methods, including card payments, bank transfers, and Mobile Money (M-PESA).
3. Maintain effective communication
Every healthcare transaction scenario is overwhelming, with customers making payments under distress due to their own or their loved one’s illness. At the same time, the staff is overworked, as is often the case in this sector.
Therefore, effective communication is crucial in informing customers of their financial obligations.
Send clear and detailed policies, billing statements and other required obligations and regularly follow up on outstanding bills.
Fincra can handle the heavy lifting in payment processing, allowing businesses to focus on what they do best—delivering exceptional healthcare services.